30 days
TEST & MONEY BACK
RETURN & REFUND POLICY
We thank you for your trust in Brass Sound Creation products.
If you are not entirely satisfied with your purchase, we're here to help.
Contact Us
First of all, if you have any questions about products, or if you would like to return your item to us, please contact us. We will support you.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be undamaged and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Brass Sound Creation Luxembourg L-6687 Mertert e-mail : bsc-sax@gmx.net